AI & Agents
2 articles
AI & Agents
RAG that actually works for small business.
The un-sexy truth: most RAG chatbots fail because the document set is too small, not too big. Four constraints to apply before you call a vector database.
Marlon Espinosa
Apr 05, 2026
AI & Agents
Claude vs GPT for customer-support agents.
A head-to-head on the one workload that actually matters for small business: can the bot hand off cleanly when it doesn't know? Results from 6,200 real conversations.
Marlon Espinosa
Feb 14, 2026
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